Yes! All outlets belong to malls that are pet-friendly. For the comfort of all our guests, however, we would request to sit you in corners where it won’t be close to most customers. It will also help if your pets have diapers.

Our menu isn’t specifically designed for vegetarian dishes, but you may check our full menu. All items with their ingredients are listed there, so you can easily see which ones may suit your dietary needs. If you have any specific restrictions, feel free to let us know and we’ll do our best to assist.

We currently do not offer unlimited servings. For regular dine-in, we serve from our à la carte menu, and for intimate events, we offer an assisted buffet setup with a set quantity, but not unlimited.

WE ENCOURGAE YOU TO STYLE THE VENUE AND EXPLORE YOUR OWN CREATIVITY. YOU MAY ALSO HIRE AN EVENT STYLIST.

WE HAVE TWO SLOTS PER DAY LUNCH IS FOR 10AM TO 2PM. DINNER IS FOR 5PM TO 9PM. IF YOUR HOURS ARE NOT THESE TIMES PLEASE LET US KNOW.

 IT WILL DEPEND ON HOW MANY PERSONS YOU WANT TO FEED (EXTRAS CONSIDERED). KIDS AND SENIORS ARE TO YOUR DISCRETION.

ASSISTED BUFFET STYLE. WHERE OUR SERVERS CONTROL THE PORTION PER GUEST WHEN THEY QUEUE AT THE BUFFET AREA.

• Delivery orders are usually done the same way as take-outs but with the additional service of delivery. We use the top rider-hailing apps and charge at cost (sometimes, we round up for buffers). Similarly, you may book your own rider to pickup from us. We will most likely be unable to facilitate delivery for you during peak days
• You may contact the outlet nearest you and seek guidance on how an order can be done with the inclusion of a delivery fee/service
• Grabfood is also available for your impromptu cravings. Just note that depending on how busy our floors are, we may deactivate certain items or turn-off completely

• The website can facilitate online payment methods. In majority of cases, credit cards are available (master and visa)
• For bulk orders, we will require to settle the full payment at least 3 days prior to the delivery date to confirm the order
• Cancellation will not be allowed once payment has been done. However, you may change delivery schedule 3 days prior to the date of the delivery.

• As long as the rider-hailing apps cover your area, we will normally be able to! Per experience, most of Rizal, and nearby Bulacan, Laguna and Cavite are reachable
• Rates subject to current circumstances

Absolutely! We also have bundle meals and rice bowls available for bulk orders.

• Depending on your item, standard packaging will be on clear plastic containers
• Bento boxes are placed on biodegradable paper two-way containers
• Trays are in aluminum trays
• The AT HOME box are subject to request and may be charged a small packaging fee
• To save on waste, we will put utensils and napkins via request
• If it is a gift, we can place ribbons, as well as cards (standard or customized). Just let us know!

• Reheating instructions are provided in a label in each container/box. Most of the items will just require short heating times under typical microwave or oven
• For desserts, cakes or any items that needs to be refrigerated, just chill if these items will not be consumed right away

• Once food is received, please make sure to remove all covers of containers to aerate the food. Yes, keeping it covered will keep it warm longer, but it will also make the food spoil faster
• If food will not be consumed right away, please make sure dishes are at room temperature before refrigerating
• Please see the Returns & Exchanges section should you have any issues with our food upon arriving at your doors

We cannot cancel, refund or give store credit if you change your mind or mistakenly order an item after the order is prepared. We are unable to provide any refund or store credit for non-food items or beverages.

• We strive to prepare and package our pick-up items to preserve the high quality of the food. To help ensure this, please arrive at the scheduled time confirmed by the restaurant to ensure your order is picked up at the best quality with respect to temperature and freshness.
• If you are going to arrive after the confirmed pick-up time, please provide notification 15 mins prior to the pick-up time.

For third party delivery issues please contact the delivery company directly. You can contact their order-issue line or visit their website.

• If you receive food that is different from your order, we sincerely apologize. Please inform us right away through our contact lines and we will discuss a solution with you. In most cases, we will refund the item that was not delivered.
• If you would choose to wait and have it sent again, kindly allow some processing time and delivery time. Should the new item be of greater value than your original item, we will request a payment on the difference. Delivery fee will be shouldered by us.

• We cook our food fresh to order with only the finest and freshest ingredients. We take great care and pride in all of the dishes we make. But sometimes, this happens!
• Refunds and/or replacement food are available upon request for orders in which the food is wrong, omitted and other similar circumstances. Refunds are not typically provided for food that a customer simply does not like.
• If the food is reported spoiled, we would request that we are informed almost immediately. We follow a one (1) hour window upon receiving the item. Anything more may be considered due to factors out of our control, such as storage, and handling upon receipt.
• Personal pick-up items are requested to be checked prior to pick-up and may not be refunded nor replaced due to obvious reasons.
• Other scenarios are on a case-to-case basis and shall be tackled via best efforts.

• We reserve to postpone deliveries for days that may be hazardous for our delivery team (e.g. weather, crisis, lockdowns, etc.).
• In cases where delivery is attempted, but was unsuccessful due to the reasons including but not limited to:
• We will recall the item back to our facility and coordinate a redeliver of the same item separately. A redelivery fee may be applicable in most circumstances.

• We use the top rider-hailing apps and charge at cost (sometimes, we round up for buffers)
• Similarly, you may book your own rider to pick up from us. We will most likely be unable to facilitate delivery for you during peak days such as weekends and/or holidays but pickup arrangements are always welcome
• All online orders are centralized at our team based in New Manila, QC

• As long as the rider-hailing apps cover your area, we will normally be able to! Per experience, most of Rizal, and nearby Bulacan, Laguna and Cavite are reachable
• Rates subject to current circumstances

• We process the order online and offer various payment methods and will be processed by our team. The team will be in touch after receiving your online order. You will also receive an email notification once the online order pushed through to the team. Kindly await for correspondence.
• Gcash, Paymaya, AUB bank transfer, and credit card payments (Visa or Mastercard) are available via Paymongo.
• All credit card transactions/orders will be handled by our New Manila Team. Release of item and delivery source will also come from this location.
• COD will be via rider hailing apps (such as lalamove) and will be subject to cash handling fees by the app (usually +50 on top of prevailing delivery rate).
• Cancellation will not be allowed once payment has been done. However, you may change the delivery schedule 3 days prior to the date of the delivery under the condition that the food has not yet been prepared.

• For better service, please order ahead of time (half a day) to ensure we receive it even during the busiest times
• On weekdays, 30-45 minutes ahead of the delivery time is possible. Travel time is not included and depends on location. There will be some delays in accepting the order if it falls on the weekends and holidays
• All orders will be processed same day as soon as possible, during operating hours. However, our cut off time will be every 5PM. Orders made beyond that will be considered for next-day delivery.

• Reheating instructions are provided in a label in each container/box. Most of the items will just require short heating times under typical microwave or oven.
• For desserts, cakes or any items that needs to be refrigerated, just chill if these items will not be consumed right away.